At RE|ZA (hereinafter referred to as "RE|ZA", "we", "us", or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
We have adopted this Privacy Policy to transparently outline how we collect, process, store, and protect information gathered through our website. This document also explains the legal grounds and purposes for collecting certain personal data about you. Please read this Privacy Policy carefully before accessing or using our website, making a purchase, or engaging with our services.
When you visit our website, our servers may automatically record certain device-specific information, including but not limited to your web browser type and version, operating system, IP address, geolocation (country/city level), time zone settings, and some of the cookies installed on your device. Additionally, as you browse our luxury collections (couture, bridalwear, occasion wear, kurtis, sarees, etc.), we collect information about the individual product pages you view, the categories you explore, search terms or referring websites that led you to us, and your interactions with our site.
We refer to this automatically-collected information as "Device Information." Furthermore, when you place an order, register for an account, subscribe to our newsletter, or contact customer support, we collect the personal data you voluntarily provide. This includes, but is not limited to: full name, billing and shipping address, email address, phone number, payment method details (such as UPI ID, card information via secure payment gateways), order history, and any preferences you share regarding our products.
Our foremost priority is customer data security and a seamless shopping experience. We process minimal user data necessary to maintain and improve our website, fulfill orders, prevent fraud, and communicate updates about your purchases. Specifically, we use collected information for:
Information collected automatically (e.g., IP address, browsing patterns) is used solely to identify potential cases of abuse, diagnose technical issues, and establish aggregated statistical reports regarding website usage. Such aggregated information does not identify any particular user personally.
Under applicable data protection laws, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us via email at rezapatel07@gmail.com or call us at +91 99742 90145. We will respond within 30 days.
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Our website may contain links to third-party websites (e.g., payment gateways, social media platforms like Instagram, courier partners). These external sites are not owned or controlled by RE|ZA. We are not responsible for the privacy practices, content, or security of such third-party websites. We encourage you to read the privacy statements of each website you visit, especially before providing any personal information.
We secure the information you provide using industry-standard encryption (SSL/TLS) during transmission and store it on secure servers housed in controlled environments with restricted access. We maintain reasonable administrative, technical, and physical safeguards—including firewalls, intrusion detection systems, regular malware scanning, and role-based access controls—to protect against unauthorized access, modification, disclosure, or destruction of your personal data.
Only authorized personnel (e.g., order fulfillment and customer support teams) who need access to perform their duties are granted permission. However, please note that no method of transmission over the Internet or wireless network can be 100% secure. While we strive to protect your personal data, we cannot guarantee absolute security.
We may disclose any personal information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena, court order, or legal process served on RE|ZA. Additionally, we may disclose information when we believe in good faith that disclosure is necessary to:
Our website is not intended for children under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under age 18 without verification of parental consent, we take steps to remove that information from our servers.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "effective date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you would like to contact us to understand more about this Privacy Policy, exercise your individual rights, report a concern, or request correction of your personal data, you may reach out using the following details:
For data protection or grievance redressal, please address your communication to the "Privacy Officer – RE|ZA" at the above email or postal address. We aim to resolve all privacy-related concerns within 15 business days.
Last Updated: June 2026
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